How do I follow up my Telkom order?

How to track your Telkom LTE order

1. ​On the CourierIt page, select ' TRACK MY PARCEL '
2. ​Enter your waybill number in the designated box.
3. Details of your parcel will be displayed on the screen. ​Here you can see what step in the delivery process your Telkom LTE order is.

How long does a Telkom order take?

The SIM & device (if ordered) will be delivered within 3 - 5 working days. Once Telkom has approved your order on their system, it will be handed over to Courier IT for delivery. Once handed over to Courier IT, you will be able to easily track your order here using your tracking/waybill number.

How do I follow up my Telkom contract application?

If you would like to follow up on the status of your application please call 10213 and enter your promotional code xxxx. You will be directly routed to one of our friendly Telkom agents.

How do I check the status of my Telkom contract?

How To Find Out Your Telkom Contract End Date

1. Dial *188# All you have to do in this step is dial the main Telkom USSD code *188#
2. Request More Options. Dial # to request more options from the default menu.
3. Select Option 7 to Manage Account. ...
4. Dial 4 to View Contract End Date. ...
5. View Your Contract's End Date.

What does Telkom pre approval mean?

Preliminary credit-vet - A quick preliminary credit vet will be done, on your ID number to determine if you are provisionally approved for your Telkom deal. Once your application is submitted to Telkom's back office, Telkom will run a manual credit vet to ensure application affordability.

How long does Telkom take to approve contract?

It takes up to 72 hours after you have sent all documentation required when applying for a contract.

How do I contact Telkom by email?

Corporate Customer Care:

1. Telkom Mobile: 200.
2. Telkom fixed line: 0800 200 000.
3. Other Networks: 020 4600 200.
4. Email: - [email protected]

How do I cancel my Telkom order?

Once you're logged in to your Telkom profile, select ' Manage My Accounts. ' Click on the applicable account to view your existing Telkom subscriptions. Then select the ' Cancel your services ' option on any products which you want to cancel.

When am I due for an upgrade Telkom?

If you don't know your upgrade date, there's an easy way to find out. Simply dial *123# from the Telkom SIM you wish to upgrade.

How do I cancel my Telkom contract?

Once you are logged in to your Telkom profile, select Manage Accounts and click on the applicable account, then select Cancel.

How long is credit vetting?

Credit vetting takes 2-3 days. Vodacom does it in 3 minutes. Response received: Debt Review.

How do I contact Telkom sales?

Contact Us

1. Email: [email protected]
2. Contact Number: 020 4600200(Calls from other Networks)
3. Contact Number: 0800 200 000(Calls from other Landlines)

How can I know my Telecom number?

Simply dial *1# for Telkom number check, and your number will pop up on the screen.

How do I report my Telkom phone stolen?

Blacklist your stolen cellphone

Below are the appropriate contact channels to blacklist your device: Step 1: Call 081 180 from a Telkom, Vodacom, Virgin Mobile, Cell C or MTN phone. Step 2: Tell the agent that your cell phone has been stolen.

Does Telkom do 36 month contracts?

Where applicable Free 50 All-net minutes, Free 100 All-net minutes and Free 200 All-net minutes shall be allocated once per month, over the full Contract term (24 months or 36 months). Data for streaming will only deplete when used on Telkom video and music content partners' platforms.

What happens when Telkom contract expires?

When your contract with Telkom expires at the end of 24 months, what happens is that Telkom will automatically renew the contract on a month to month basis should you take no action. The amount that you are charged will be adjusted, however, meaning you will probably end up paying more for your data and airtime.

How much is Telkom cancellation fee?

No amortized amount and no admin fee will be charged upon cancellation. Telkom requires a 30 day cancellation notice period.

How do I dispute my Telkom bill?

Solving a Telkom Dispute - What to Do

If you experience a problem with your Telkom service, call 10212 or for account enquiries call 10210. Ask the agent for a reference number.

Can you downgrade your Telkom Mobile contract?

Your Telkom LTE contract can only be upgraded or downgraded after 3 consecutive months of your LTE being active and having had successful billing. You can only migrate to a Telkom LTE sim only package.

How do I buy Telkom data online?

How to top up your Telkom LTE data:

1. Step 1: Navigate to your Telkom App.
2. Step 2: You will get to the main dashboard on your screen.
3. Step 3: Navigate to accounts.
4. Step 4: Select Buy.
5. Step 5: Scroll through the list of options and select Data Bundles. ...
6. Step 7: Select your preferred bundle amount eg.

What is Telkom free number?

Contact Number: 020 4600200(Calls from other Networks) Contact Number: 0800 200 000(Calls from other Landlines)

How do you pay Telkom via capitec app?

How to pay accounts

1. Choose Transact.
2. Choose Payments.
3. Enter your secret Remote PIN to sign in.
4. Choose a beneficiary.
5. Enter the payment details.
6. Enter your secret Remote PIN to confirm.

What is credit vetting status?

Credit vetting is the process of examining and analysing the data about a customer or organisation to determine their creditworthiness and whether or not you should extend your credit to them.

Can a student buy a contract phone?

Tips For Visitors and International Students:

You cannot purchase a mobile contract in South Africa if you are not a permanent resident, so find out about prepaid options.

How many contracts can you have with Telkom?

You are allowed one Telkom Mix contract only per landline (BAN), but you may also add, additional Mobile add-on deals (up to three), provided that normal credit vetting has been passed.